Feedback questions on survey
Can you tell me what the purpose of the survey is?
What I am trying to get out of the survey is: getting a baseline of the user’s understanding and practices with their home network, trying to determine their concerns in regards their network security, seeing what features they might want in the tool, seeing their preferred method of how they want guidance with using the tool and/or addressing the problems the tool finds, and just getting some general feedback or giving the user a chance to say what they like, don’t like, what they would like to see. The last part I just want to keep open ended just for them to speak their mind or if they want to add something that I did not put in the survey.
Do you want to know more detail on what kind of issue the users experiencing from the remote working set up?
I’m going for more of how they want to use the tool if they are starting out on addressing their network security, but you make a good point on the remote working set up. I will look into adding another section to gather more information regarding remote work setups and workers concerns of network security.
Such as what they do so far to be secure from the home network and what kind of threat they experienced?
I address this in section 2 of the survey by asking what they’re current practices are, but I can build on that and extend it to whether they were a victim of an attack already and ask in detail what happened when they got hacked or what their main concerns are.