Xiang Tea Success Measurements

Website Traffic: How many people visit the site each month

Customer Satisfaction/ Feedback: Acquire customer feedback through messaging and surveys

Average Order Rate: Determines the average amount users are spending on items at one time

Bounce Rate: The amount of people who visit the website and leave immediately

Task Success Rate: Can users perform desired tasks that the website offers

Sale Conversion Rate: The number of customers who purchase items out of the number of people who visit the site

Add to Cart Rate: The percentage of visitors who add an item to their cart

Shopping Cart Abandonment Rate: Check to determine if the cart abandonment rate is being affected by the website itself, such as the checkout process or website response time

Lifetime Value of a Customer: Total revenue the company can expect from a customer in their lifetime

Online Revenue Profit Margin: Calculate the new total revenue after deoplying the website